Captain Kyle McCall holds a Bachelor of Arts in Psychology and is pursing a Master of Arts in Clinical/Counseling Psychology. As a Captain and Field Manager at North America Security Services and previously Concordia University Texas, Kyle has gained a wide range of experience in hospitality, student housing, university, high-rise, financial, residential, and manufacturing environments in addition to security management experience. Kyle holds various licenses issued by the Texas Department of Public Safety-Private Security Bureau in addition to other providers listed below. He manages field operations, assists with human resources and office tasks, and manages our rank, training, and award programs.

 

He has earned additional certifications from FEMA and other State and Federal agencies in Disaster Response, Emergency Planning, Emergency Response, Surveillance Awareness, Terrorism Awareness, Field Training, among other certifications, in addition to Spanish fluency and a unique understanding of mentoring and training.

 

In addition, he is a certified Threat Liaison Officer for the Austin Regional Intelligence Center and maintains positive partnerships with local, state, and federal law enforcement agencies. In addition, he is a part of the City of Austin/Travis County Community Emergency Response Team.

 

Kyle is a passionate advocate for education and holds the following Licenses and Instructor Certifications:

• Non-Commissioned Security Officer - Level 2 (State of Texas - DPS)

• Commissioned Security Officer - Level 3 (State of Texas - DPS)

• Personal Protection Officer - Level 4 (State of Texas - DPS)

• Private Investigator (State of Texas - DPS)

• Security Consultant (State of Texas - DPS)

• Level III Classroom & Firearm Instructor (State of Texas - DPS)

• Level IV Classroom Instructor (State of Texas - DPS)

• Continuing Education Instructor (State of Texas - DPS)

• Branch Manager (State of Texas - DPS)

• Qualified Manager / Owner (State of Texas - DPS)

• Defensive Tactics Instructor (TCOLE)

• Taser / CEW Instructor (Axon)

• Body-Worn Camera Hardware, Digital Evidence Management in Evidence.com and Video Redaction (Axon) 

• Pistol Instructor (NRA)

• Shotgun Instructor (NRA)

• Rifle Instructor (NRA)

• Range Safety Officer / RSO Instructor (NRA)

• Chief Range Safety Officer (NRA)

• Chemical Defense Spray Instructor

• Advanced Cardiovascular Life Support (American Heart Association)

• Basic Life Support Instructor (American Heart Association)

• CPR / AED/ First Aid / Bloodborne Pathogens Instructor (American Heart Association)

• License to Carry Instructor (State of Texas - DPS)

• Notary Public (State of Texas)